This varies case by case depending on the product you want to order, but when a product is listed as "Special Order. Ships at a later date" or similar, it means that we have to order it directly from the manufacturer, then once we receive it from the manufacturer, we ship it right to you. The whole process can take anywhere from 3-5 weeks, so you can expect to receive a typical Special Order in that amount of time. Staying Updated You can stay up-to-date on its status by calling a Customer Service agent (1-502-200-8010) or you can check the status of it by logging on your account.