Our second most emailed about topic -
Order Visibility and the Guest Order
We value the trust you place in Sonic Electronix, and we want you to be aware of the safeguards we have in place to respect your privacy. A biproduct of this policy, is that orders you make as a guest are not immediately visible for you to revisit or check the shipping status on.
For more information, visit this page: https://www.sonicelectronix.com/privacy-policy
Do you need your guest order(s) to be made visible?
Email us here, please make the Subject line: Guest Order
One of our agents will make the order visible to you.
Luckily, when you place an order with us, we make a temporary profile for you on our site so we can provide you customer support, even if you order as a guest.
Answers questions such as:
Why can't I see my orders?
Can you apply my guest orders to my main account?
I want to make a return, but I can't see my orders.